Home Terms & Conditions

General Terms and Conditions

Guests should arrive after 16:00 at the day of booking and guests should leave by 10:00 on their day of departure.
The use of the swimming pool, accommodation, equipment and other amenities are entirely at your own risk and we accept no responsibility for any injury, loss or damage to guests personally, their belongings or vehicles. We strongly recommend that you arrange appropriate insurance to cover these risks as well as possible cancellation costs.
Please ensure that children are supervised at all times around the swimming pool.
We regret to advise that we do not accept pets.
All indoor areas are non smoking.

Specific terms and conditions for Apartments and Cottage

A non refundable deposit of 75 € is payable at the time of booking.
The balance of payment is due three weeks prior to your stay.
Please be aware that failure to make this payment may lose you your booking.
In the unfortunate event of your needing to cancel within the three weeks prior to arrival you will not receive a refund unless we are able to re-book the apartment.
A security deposit of 250 € will be taken for stays of 1 month or more.
This is to cover the following :
-> Any loss/damage that may occur to our property during your stay.
-> Any additional cleaning that may result from you leaving the apartment in an unacceptable condition.
We normally only let this accommodation by the week, however if it is available and you require a shorter stay prices will be charged at a Chambres d´Hôtes rate.
Please note that we can only accept Credit Card for the apartments and Cottage via Paypal at the time of booking.

Specific terms and conditions for Chambres d´Hôtes

A deposit of 30% of the total bill will be required at the time of booking. This will become non-refundable for cancellations made within the week prior to arrival. We are able to accept Mastercard and Visa on all transactions associated with the Chambres d´Hôtes.
 
La Maison Toulouse